Technical Support

Sorenson has two different departments to help you when you have a question or problem.

For technical issues with placing or receiving videophone calls, contact Technical Support.

For questions about applying for ntouch®, porting, moving, updating your address, or other general questions, contact Sorenson Customer Service.


Technical Support Request Form

Please enter all requested information and the Sorenson VRS Support Team will contact you as soon as possible.

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Technical Support


To contact Sorenson Technical Support:


Submit the comment form to send general comments, compliments and complaints.