Sorenson has two different departments to help you when you have a question or problem.
For technical issues with placing or receiving videophone calls, contact Technical Support.
For questions about applying for ntouch®, porting, moving, updating your address, or other general questions, contact Sorenson Customer Service.
Please enter all requested information and the Sorenson VRS Support Team will contact you as soon as possible.
To contact Sorenson Technical Support:
9:00 a.m. - 10:00 p.m. EST
6:00 a.m. - 7:00 p.m. PSTSaturday
10:00 a.m. - 6:30 p.m. EST
7:00 a.m. - 3:30 p.m. PSTSunday
9:00 a.m. - 8:00 p.m. EST
6:00 a.m. - 5:00 p.m. PSTSaturday and Sunday
Submit the comment form to send general comments, compliments and complaints.