If you have waited 2-4 weeks after filling out an application for a videophone and have not yet been contacted by Sorenson, please submit the Application Status Request Form below.
List the same name and email address you listed on your application for a Sorenson videophone. This will help us find your application more quickly. Once you’ve submitted this form, a customer service representative will contact you via email.
Reasons why you may not have received a Sorenson videophone: